Your digital transformation journey begins here

QFast is part of Saudi Arabia's foremost Integrated IT solutions providers and hardware manufacturing group with over 20 years of experience delivering advanced customer flow management solutions through an established network of 25 plus service centers across the Middle East and Asia.

Comprehensive Solutions for Business Advancement

We always aspire to be the most trusted partner for our clients, distinguished by providing comprehensive and customized solutions that meet their needs and contribute to their success. We are also committed to promoting sustainability and business growth. 

About Q-Fast

Join us in our pursuit of continued success

Over decades, Q-Fast has been at the forefront of driving business solutions and digital transformation across multiple sectors in Saudi Arabia

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Our Solutions

Queue Management Solutions built for Enterprise

QFast Queue Management Solutions help businesses manage customer flow efficiently while reducing wait times and improving overall service experiences. Designed for both online and onsite environments, QFast creates a smooth journey for customers from the moment they join a queue until they receive service. It allows customers to easily check in through self-service options, automatically assigns services upon arrival, and keeps them informed through mobile updates or in-branch displays. Clear navigation and smart service management ensure customers move through the process quickly and comfortably.

The system also helps organizations streamline operations by integrating with existing tools, reducing administrative workload, and optimizing service capacity. Customers can join virtual queues using SMS, QR codes, or simple URL links and receive real-time updates on their queue status. Businesses can monitor queue progress, manage multiple branches, control service availability, and support features such as appointment check-ins, pre-entry registration, and multilingual interfaces. With customizable branding, informative digital signage, HIS/HL7 integrations, wait time estimations, real-time mobile ticket tracking, and powerful reports and dashboards, QFast provides organizations with complete visibility and control over their service operations while delivering a better experience for both customers and employees.

 

Our Sectors

GOVERNMENT

QFast solutions are designed to bring your services online and combine them with an efficient onsite experience. Make it easier for customers to book appointments, reduce their onsite waiting times, and get vital business intelligence to plan your resources better to deliver excellent services. • Enable alternatives to in-branch services, including Mobile Ticket for remote waiting with real-time updates, virtual meeting platform for remote services, and online feedback • Create automated visitor and queue segmentations • Let staff take a proactive approach in managing visitor flows with a real-time dashboard and statistics, giving them a clear view of service demand and quality, feedback and waiting times

HEALTHCARE

Manage your patient journey from pre-arrival to post-service, and streamline your healthcare organization with omnichannel queue management solutions to keep both patients and staff informed, safe, content and get insights into your Hospitals (Out Patients, Walk-ins, Emergency, Primary health centers, referrals) / Pharmacies / Laboratories operations and Insurance formalities etc. Integrated with third-party solutions, such as HIS/EHR systems, making sure that hospital staff can work in the same system and only one calling list, instead of dealing with several queues.

RETAIL BANKING & REMITTANCE CENTERS

QFast can provide omnichannel customer experience from online Appointment/Mobile Tickets booking to a seamless bank queuing system. Engage your valued customers, helping you create a seamless customer journey in your branch offices. With mobile applications, your customers can easily book an appointment, check in quickly, and remain updated while they wait. And with extensive data at your fingertips, you can identify what customers want so that you can personalize their future experiences.

RETAIL

For Telecom/Car service centers/ Stores/ Travel & Tourism etc to create a unique, personalized experience across every channel that increases brand loyalty and revenue.

Become A Partner

Become a QFast partner
If you are interested in exploring the possibilities of becoming a QFast partner, submit the form below and we will be in touch.


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About

QFast is part of Saudi Arabia's foremost Integrated IT solutions providers and hardware manufacturing group with over 20 years

Contact

Contact.us@queue-fast.com

QFast. P.O Box 3879. Riyadh Saudi Arabia

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